Lowest price guarantee

General conditions

If within 48 hours from your confirmed reservation you find a lower price that the one confirmed to you, call us and we will re-confirm you the lower price.

The guarantee is valid for packages marked with the below sign:

   Lowest price gurantee


The lowest price guarantee is valid for the equal date, number of nights, number of guests and type of room as it was preliminary confirmed by the company Hoteli Bernardin d.d.


The lowest price guarantee is applicable to:

• Prices applicable for organized groups;
• Prices applicable for companies;  
• Prices applicable for seminars, congresses and meetings;
• Prices applicable for business partners and their employees;
• Prices applicable for specific guest groups or are not applicable to general public

If the found lower price is not mentioned in € currency, the company Hoteli Bernardin d.d. will convert the value in accordance to the central rate of the Bank of Slovenia between the two currencies on the date of the resevartion.

The Lowest price guarantee is also applicable for sales and payment conditions as:

• reservation cancellation policy
• reservation modification policy
• Redeem of guarantee

The guarantee must be redeemed within 48h from the confirmed reservation and 72h befor the arrival date in the hotel. If the reservation was made less then 72h before the arrival of the guest, the guarantee is not valid.

The company Hoteli Bernardin will issue a written confirmation of the new lowest price reservation only at the end of the verification process if the proof contains all relevant elements.

In case the reservation was already paid in by sent prepayment invoice, the company will refund the gust of the overpaid sum on the agreed bank account.

In case the lowest price guarantee in not completed of the relevant elements the gust will receive an e-mail explaining the reason of the guarantee rejection.

In case of reservation cancellation the cancellation policy sent together with the confirmed reservation are valid.

Other conditions

Company Hoteli Bernardin is not responsible for extra charges caused due to reservation cancellation and reserves the rights to change or cancel the lowest price guarantee at any time and without prior notice.